Monthly Archives: October 2017

NCA Greater Houston Chapter (PC) off to a fine start

New NCA Chapter in Houston

The National Concierge Association – Greater Houston Chapter (Pre-Charter) invites you to join us as we work to create an esprit de corps among concierges and hospitality industry professionals in the Greater Houston area. Get in on the ground floor as we plan for professional education and training programs and philanthropic projects that are the […]

The Concierge Mentality: Defining the Role of the Hotel Concierge

Hotel Concierge NCA

As seen on HotelExecutive.com Going back a few centuries to the time of castles in France, the concierge was the individual who held the keys to the castle rooms and looked after the needs of visiting royalty. Henceforth the correct meaning of the title; “The Keeper of the Keys.” Advancing this tradition of ancient hospitality […]