NCA Best Chapter Affiliate Partner
NCA News

Bite Squad Minnesota Wins Concierge Award

We’re honored to receive the Best Chapter Affiliate Partner award from the Minnesota Chapter of the National Concierge Association (NCA). The designation is awarded annually to an NCA Endorsed Partner who has been actively engaged in the chapter, benefited chapter concierge member clientele, and is supportive and knowledgeable of NCA programs and goals. Alisha Carlisle, […]

Education, Events, NCA News

Register Today for the 20th Anniversary, NCA Education Conference!

20th Anniversary – NCA Education Conference August 23-25, 2018 at The Guest House at Graceland Memphis, Tennessee Online Registrants – Please read all Conference Polices in the document below prior to registering. Conference Schedule & Speakers Conference Schedule & Speakers Thursday, August 23 – The Guest House at Graceland – TEAM Meeting (NCA Board Members […]

NCA News

High-Touch Initiatives Building Owners and Managers Should Consider in 2018

With several years of experience and some new data, it is time for the industry to re-evaluate and move beyond the concierge and enhance the workplace experience through community-building. This case study shows how Lowe did just that. by Daisy Gauck Owners and managers should consider taking some pointers from high-touch customer-serving industries such as […]

Concierge: Good vs. Great
NCA News

Concierge: Good vs. Great

by Vanessa Hernandez, CNCA What makes a Concierge great vs. good? That is a question we are asked all the time; one that lingers in the back of my mind and one that my colleagues and I strive to answer through our actions daily. A professional, well-trained, well-connected, and PASSIONATE Concierge is indispensable. His/her resourcefulness […]