The NCA connects concierge, associate members and affiliated members from around the globe. Our monthly chapter meetings include educational speakers, networking, and often experiencing new and interesting venues.

In addition, we have an Annual Education Conference where our members gather to learn and celebrate our many accomplishments! As a concierge or affiliated member you can enjoy the benefits of being part of a network of hospitality professionals that has been celebrating, educating, and elevating the concierge profession for more than 25 years. Join us!




2024 Education Conference: The Art of Hospitality and the Influence of AI

The National Concierge Association has gathered on an annual basis in the month of August (traditionally the lightest part of the travel season for most concierges) for decades. The annual conference is considered by members to be a highlight of their membership because it allows for deep connection between colleagues from around the country — and now, around the globe!

The 2024 conference will be held in beautiful Scottsdale, Arizona at the Scottsdale Resort at McCormick Ranch. Among the delightful aspects of the area are the world-renowned golf courses, spas, shopping centers, hiking trails, restaurants and outdoor adventures. Nearby Old Town Scottsdale has 1920’s buildings, 19th-century olive trees, art galleries and eateries in a walkable segment of the city.

The speakers will be covering such relevant topics as the incorporation of AI and other modern technology in the service industry, and more. There will be an Affiliate Business EXPO and Networking Symposium, panel discussion, keynote speaker, a dine-around event, and of course the annual Gala Awards Banquet.

We hope you will join us for this amazing Educational Conference in 2024!

The Conference Includes:


Welcome Reception

Dine Around Event

Annual Meeting

Keynote Luncheon

Panel Discussion

Affiliate Business EXPO & Networking Symposium

Multiple Education Sessions

Gala Dinner & Awards Ceremony

Keynote Speaker is Deborah Gardner

This year’s keynote speaker is Deborah Gardner. Deborah’s competitive spirit comes from her background as an Olympic Trials swimmer, the first female broadcaster at CBS Sports, and former hotel sales executive. Her 30+ years of experience in addition to many years as a Certified Meeting Professional (CMP) and entrepreneur, translates into powerful keynote presentations, teaching audiences how to move beyond obstacles to become champions in business and in life.

The Scottsdale Resort at McCormick Ranch

A tranquil oasis in the heart of Scottsdale, the AAA Four-Diamond Scottsdale Resort offers an upscale, authentic experience within easy reach of popular attractions.

Thank You to Our Sponsors

Learn More About Sponsorship

Corporations and other businesses often see the value in supporting concierge in their area and across the world. The NCA has chapters in Arizona, Chicago, Minnesota, and Washington D.C., and for those who are not located near an established chapter, there’s an At-Large group which meets virtually. If you would like to partner with the NCA, we would love to hear from you!

Please email us at

NCA Gold & VIP Endorsed Partners

Ateema Media
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Running Aces Racetrack NCA Partner
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