The National Concierge Association

The NCA connects concierge, associate members and affiliated members from around the globe. Our monthly chapter meetings include educational speakers, networking, and often experiencing new and interesting venues. In addition, we have an Annual Education Conference where our members gather to learn and celebrate our many accomplishments!




Save the Date for our 2024 Education Conference: The Art of Hospitality and the Influence of AI

The National Concierge Association has gathered on an annual basis in the month of August (traditionally the lightest part of the travel season for most concierges) for decades. The annual conference is considered by members to be a highlight of their membership because it allows for deep connection between colleagues from around the country — and now, around the globe!

The upcoming conference will be held in beautiful Scottsdale, Arizona at the Scottsdale Resort at McCormick Ranch. Among the delightful aspects of the area are the world-renowned golf courses, spas, shopping centers, hiking trails, restaurants and outdoor adventures. Nearby Old Town Scottsdale has 1920s buildings, 19th-century olive trees, art galleries and eateries in a walkable segment of the city.

The speakers will be covering such relevant topics as the incorporation of AI and other modern technology in the service industry, and more. There will be a networking session, panel discussion, keynote speaker, a dine-around event, and of course the annual Gala Awards Banquet.

We hope you will join us for this amazing Educational Conference in 2024!


Our most recent NCA Annual Education Conference was held August 10-12, 2023 at the Omni Royal Hotel, New Orleans, LA. We celebrated our organization’s 25th anniversary with the fanfare and reverie fitting of the Big Easy and we learned immensely from an amazing array of guest speakers.

The Conference Included:

Welcome Reception, Dine Around Event, Annual Meeting, Keynote Luncheon, Panel Discussion, Networking, Multiple Education Sessions, Gala Dinner & Awards Ceremony

Thank You to Our Sponsors

Jovie specializes in reliable childcare solutions. Since 2001, Jovie has been in the business of providing the nation’s most complete, full-service, childcare resource. When parents need reliable, vetted, safe and fun childcare, the NCA is proud to recommend Jovie.

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Ateema Media

Learn More About Sponsorship

Corporations and other businesses often see the value in supporting concierge in their area and across the world. The NCA has chapters in Arizona, Chicago, Minnesota, and Washington D.C., and for those who are not located near an established chapter, there’s an At-Large group which meets virtually. If you would like to partner with the NCA, we would love to hear from you!

Please email us at

Join Us!

As a concierge or affiliated member you can enjoy the benefits of being part of a network of hospitality professionals that has been celebrating, educating, and elevating the concierge profession for the last 25 years.

NCA Gold & VIP Endorsed Partners

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