webinar-iconOne of the founding principles of the National Concierge Association is to provide educational opportunities to its members. In addition to informative chapter meetings, frequent social media communications and industry related email blasts, newsletters at both the chapter and national levels and phenomenal educational seminars at annual NCA conferences, the organization hosts complimentary and interesting webinars open to all members and presented on a quarterly basis throughout the year. All of the NCA Webinars include topics relevant to today’s hospitality industry.

For more information and a schedule of upcoming NCA Webinars contact:
Pat Brengman
Committee Chair
e-mail: patb@mplsclub.org
phone: (612) 332-2292

6 Ways The Hospitality Industry Is Giving Airbnb A Run For Its Money
> Download PDF of article

Our NCA Educational Webinars:

1) Best in Class; A Philosophy of Service: NCA Affiliated Members
> Watch Video

2) Best in Class; A Philosophy of Service: NCA and the Concierge Professional
> Watch Video

3) Resumes and Brag Books: Investing in Your Concierge Career
> Watch Video

4) Special Events Know How Panel

> Watch Video

5) Customer Service for the Professional Concierge
> Watch Video

6) Social Media Tips & Advice
> Watch Video

7) Generational Diversity
> Watch Video

8) Popping the Cork on Wine & Spirits, by Ryan Wegman
> Watch Video

9) How to Coach Your Clients to Give them What They Want, By Bob Kiser
> Watch Video

NCA White Papers

They are created to educate their audience about a particular issue, or explain and promote a particular methodology. We are looking for further contributions from our members on Concierge Services and Hospitality related topics.



Please contact Pat Brengman, Director At Large at patb@mplsclub.org with questions or ideas.