NCA News

High-Touch Initiatives Building Owners and Managers Should Consider in 2018

With several years of experience and some new data, it is time for the industry to re-evaluate and move beyond the concierge and enhance the workplace experience through community-building. This case study shows how Lowe did just that. by Daisy Gauck Owners and managers should consider taking some pointers from high-touch customer-serving industries such as […]