NCA Education

webinar-iconOne of the founding principles of the National Concierge Association is to provide educational opportunities to its members. In addition to informative chapter meetings, frequent social media communications and industry related email blasts, newsletters at both the chapter and national levels and phenomenal educational seminars at annual NCA conferences, the organization hosts complimentary and interesting webinars open to all members and presented on a quarterly basis throughout the year. All of the NCA Webinars include topics relevant to today’s hospitality industry.

For more information and a schedule of upcoming NCA Webinars contact:
Pat Brengman
Committee Chair
e-mail: patb@mplsclub.org
phone: (612) 332-2292

Our NCA Educational Webinars:

1) Best in Class; A Philosophy of Service: NCA Affiliated Members
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2) Best in Class; A Philosophy of Service: NCA and the Concierge Professional
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3) Resumes and Brag Books: Investing in Your Concierge Career
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4) Special Events Know How Panel

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5) Customer Service for the Professional Concierge
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6) Social Media Tips & Advice
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7) Generational Diversity
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8) Popping the Cork on Wine & Spirits, by Ryan Wegman
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9) How to Coach Your Clients to Give them What They Want, By Bob Kiser
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