NCA At Large Members

Welcome to the NCA At-Large

The National Concierge Association (NCA) grants “NCA Certified Concierge” designations to its Concierge members based on consistency of Concierge services excellence, continuing education within the hospitality industry, community involvement and activity in the organization. Once approved for inclusion in the elite corps of service providers, the NCA Certified Concierge is entitled to wear the gold certification pin and enjoy the benefits of this level of membership.

It is not necessary to belong to an NCA Chapter to apply for NCA Certification status. To qualify, the individual titled Concierge must first become a member of the National Concierge Association, attend a brief orientation webinar and then complete the required documentation. To know more about the program and its benefits please contact the NCA at

At Large Certified Concierges

Sergio Blancarte, Concierge
Club Concierge Connectivity in alliance with Melia Hotels International
Latin America

Jean-Louis Bolar, Concierge
1522 on the Lake Condominiums
Milwaukee, Wisconsin

Jenny Crossland, Corporate Concierge
Stream Realty – Trammell Crow Center
Dallas, Texas

Madaly Finstad, Concierge
O.C. Tanner
Salt Lake City, Utah

Jesse James Jennings, III, Lead Concierge
Greystar/The Guild
Charleston, South Carolina

Tina Kelley, Owner
Crystal Carriage Concierge
Melbourne, Florida

Brenda Kolenda, Club Concierge
The Club at Barefoot Beach
Barefoot Beach, Florida

Carol Mullikin, Special Events Concierge
City of Houston – Houston Public Library
Houston, Texas

Candace Rozell, President and CEO
Concierge Connection, Inc.
Dallas, Texas

Amy Vance, President and CEO
Eco Modern Concierge LLC
Houston, Texas

Sharyn Vitrano, Club Concierge
Quail West Country Club
Naples, Florida

2023 At Large Locations