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20th Anniversary NCA Education Conference

August 23 @ 8:00 am - August 25 @ 5:00 pm


20th Anniversary – NCA Education Conference

August 23-25, 2018 at The Guest House at Graceland
Memphis, Tennessee

Register Online Now

Online Registrants – Please read all Conference Polices in the document below prior to registering.

2018 Conference Registration Form (PDF)

Conference Schedule & Speakers

Thursday, August 23 – The Guest House at Graceland

– TEAM Meeting (NCA Board Members only) 9am-3pm
Includes panel discussion Natural Disasters in the Workplace with NCA Member, Maggie Walker, NCA Member and Chief Concierge and Wine Director, Kenwood Inn and Resort Spa, Kenwood, California
– Welcome Reception: 6-7:30pm

Friday, August 24 – Domino Event Center at St. Jude Children’s Research Hospital

– NCA Membership Meeting at 8:30am
– Tour & Philanthropic Activity at St. Jude at 10am
– Lunch & Presentation with John T. Edge, Author from 12pm – 2: 30pm
From Kitchen Tables to Restaurant Theaters: The Role of Food in the Civil Rights Movement
– Visit to National Civil Rights Museum (ticket included in registration) 3-5pm

Saturday, August 25 – The Guest House at Graceland

– Mayra Belen, NCA Member and Senior Concierge, University of Pennsylvania from 9-10am
Health System (Penn Medicine), Philadelphia, Pennsylvania
– Taj Ma Heal
– Jimmy Ogle, Memphis Historian from 10-11am
Historic Memphis to Modern Memphis
– Timothy Flohr, Instructor, University of Memphis Kemmons
Wilson School for Hospitality and Resort Management and from 11am – 12pm
– Jeanne Marie Cummings, Program Coordinator, Welcome to Memphis
Trends Shaping the Future of the Concierge Profession
– Faith Morris, Chief Marketing & External Affairs, National Civil Rights Museum 12-2:30pm
Keynote Luncheon: Civil Rights Movement & MLK50: Where Do We Go From Here?

FREE TIME:  2:30-5pm

Gala Dinner and Awards from 6-10pm

Please note that times are approximate and subject to adjustments when necessary.

Sign up online: http://www.nca.memberlodge.org/event-2888316


August 23 @ 8:00 am
August 25 @ 5:00 pm
Event Category:


Sara-ann Kasner


The Guest House at Graceland
3600 Elvis Presley Blvd
Memphis, TN 38116 United States
+ Google Map
(901) 443-3000